The role of digitalisation in transforming Western Balkan societies
In 2018, the European Commission launched the Digital Agenda for the Western Balkans, which supports the transition of the region into a digital economy and society, including higher economic growth, more employment opportunities, and better services. It focuses on lowering the cost of roaming, deploying broadband, building capacity in digital trust, and digitalising industries. The author of this Policy Brief explores the state of digitalisation in the Western Balkans, the role of the organisations involved in this transformation, and offers policy recommendations.